Terms of Use
These terms apply to your use of the Honest Water Co. of Lubbock website. Please read them before relying on anything published here.
Last updated: September 7, 2026
Acceptance
By using this website you agree to these terms. If you do not agree, please do not use the site.
This site is informational
Nothing on this website is a binding offer or a contract. Product specifications, availability, promotions and prices may change without notice. A firm price is provided only in a written quote following an in-home assessment of your water and your home. Any purchase is governed by the sales agreement you sign and by our Warranty Statement.
Pricing and promotions
The home page advertises 40% off our regular installed price for the Standard Whole Home Softener + Filtration system. That discount is calculated against Honest Water Co.’s regular installed price for that system, which is the price we ordinarily charge for it.
We do not publish specific figures on this site. A firm price — both the regular price and your promotional price — is given in a written quote following a free in-home water test, before you commit to anything.
Both prices are for the package installed. Final price varies by home size, water conditions, system configuration, plumbing requirements and installation complexity, so the figure in your written quote may differ. Promotional pricing is subject to change and availability, and may be withdrawn at any time.
Other systems are quoted individually after an in-home water test and are not covered by the advertised promotion.
Financing
Financing is offered through third-party lenders and is subject to credit approval. Interest rates, repayment terms, qualification requirements and promotional offers are set by the lender, not by Honest Water Co. We do not advertise a specific rate or promotional offer; rates and terms depend on the lender and on your application. Ask us for current lender details before you apply.
Water quality information
Water quality information on this site — including figures attributed to the Environmental Working Group (EWG) — is general background information about a public water system. It is not a professional assessment of the water in your home, and it is not medical or health advice.
Third-party data may be revised, corrected or updated after we publish it, and we do not guarantee that figures shown here are current. Contaminant levels reported for the Lubbock Public Water System are, as reported, within federal legal limits. For information about your own water, request a test.
Certifications and third-party names
References to NSF/ANSI standards, the Water Quality Association (WQA) Gold Seal program, ResinTech, Katalox Light, Jacobi Carbons and similar names describe certifications or products relating to specific components and filtration media used in our systems. They do not mean that those organizations certify, sponsor, endorse or are affiliated with Honest Water Co. of Lubbock.
Honest Water Co. of Lubbock is not affiliated with, endorsed by, or sponsored by the Environmental Working Group. All third-party trademarks belong to their respective owners.
Warranty
Warranty coverage is governed solely by our Warranty Statement and the documents you receive at the time of sale. Statements on this website summarize that coverage and do not expand it.
Our content
The text, graphics, product photography, logos and layout on this site belong to Honest Water Co. of Lubbock or our licensors. You may view and print pages for your own personal, non-commercial use. Please don’t copy, republish or use our content commercially without written permission.
Links to other sites
We link to outside resources, including the EWG Tap Water Database and NSF certification listings, because we think they are useful. We do not control those sites and are not responsible for their content, accuracy or availability.
Disclaimer and limitation of liability
This website is provided on an “as is” and “as available” basis. To the fullest extent permitted by Texas law, we disclaim implied warranties relating to the website itself, and we are not liable for indirect or consequential damages arising from your use of the website.
Nothing in these terms limits or waives any rights you have under the Texas Deceptive Trade Practices–Consumer Protection Act, or any other rights that cannot be waived under applicable law. Nothing here limits our liability for our own installation workmanship, which is addressed in your sales agreement and warranty.
Governing law
These terms are governed by the laws of the State of Texas. Any dispute relating to this website will be brought in the state or federal courts located in Lubbock County, Texas.
Changes
We may update these terms. The revised version will be posted here with a new “last updated” date.
Contact
Call 806-543-9252 or email contact@honestwatercolbk.com.